Please read this document, containing our Policies and expectations. https://docs.google.com/document/d/1AT6Y6tp7OVkIep1FQil8pqbkghBmR79yzfdvCK_5bGQ/edit?usp=sharing For a shorter version, read below: Booking & Deposit: Deposit is paid at the time of booking to secure your spot. Deposits are non-refundable unless you give at least 2 days’ notice. You can also request a time change with 2 days’ notice. Arrival: If you or any other member of your party is more than 15 minutes l